Helping Kiwis in times of need
As the coronavirus pandemic (COVID-19) continues to unfold, we’re closely monitoring developments and putting our community first.
Your safety and financial wellbeing is our top priority, and the stress and financial difficulty that can result from this unprecedented event is something we take seriously.
Ways we can help
We’re here to help guide you through this difficult time and access support measures to meet your individual needs.
If you are looking to access your home equity, secure a personal loan or consolidate your debts to free up extra cashflow, your local Mike Pero Mortgage Adviser can help.
If you’ve been directly affected by the coronavirus pandemic, reach out to your lender as soon as possible. The sooner you let them know, the sooner they can help.
Depending on your circumstances, lenders may be able to work with you to:
- Waive loan fees or charges
- Defer scheduled loan repayments
- Restructure existing loans
Visit our frequently asked questions to learn more about the assistance available and other resources that could help.
Stay in touch
We understand that each customer will have different needs and our Mike Pero Mortgage Advisers are ready to provide support. If you already work with a Mike Pero Adviser, please contact them to discuss your needs. You can also click here or call 0800 500 123 to find your local Adviser.
Putting Kiwis first
We recognise that we have a responsibility not only to our customers, but also to our team members to ensure they can continue their work in a safe and healthy environment.
Under the COVID-19 Protection (traffic light) Framework, the Mike Pero Mortgages team are open for business across all three levels (Green, Orange, and Red) and are readily available to support you with your financial needs.
Under the Framework, there may be additional restrictions in place depending on your region. Please contact your local adviser to learn what restrictions are in place and visit the official guidelines: https://covid19.govt.nz/ for further information.
Please be assured, no matter the situation, all our Advisers continue to provide support and advice through video conferencing, phone, and email.
Government support
If you’ve been affected, you may be able to also claim financial support from the government. Check if you’re eligible to claim here.
Mike Pero (New Zealand) Ltd Copyright © 2024 All rights reserved | Lending and policy criteria and terms and conditions apply. Content on this website is general in nature and is not a recommendation, opinion or guidance to any individuals in relation to acquiring or disposing of a financial product. Readers should not rely on this content and should always seek specific financial advice appropriate to their own individual circumstances.